Medical Support Assistant (BHCL)
Location: Albuquerque New Mexico
Description: Department of Veterans Affairs is at present looking to employ Medical Support Assistant (BHCL) right now, this career will be placed in New Mexico. For detail informations about this career opportunity kindly read the description below. Vacancy Identification Number (VIN)
912852
OUR MISSION:
To fulfill President Lincoln's promise - "To care for him wh! o shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans.
Failing to submit any documentation listed under the Â"Required DocumentsÂ" tab by the closing date may result in loss of consideration.
NOTE: The full performance level of this vacancy is GS-05. The actual grade at which an applicant may be selected for this vacancy is GS-03 to GS-05. The Professional Standards Board (a peer-review group) will review the selected candidate's qualifications and recommend the grade and step at which the candidate will be placed. The salary is based on the grade and step approved for the selected candidate.
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation! , but we also provide many other services to Veterans through ! the Benefits Administration and National Cemeteries.
VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
KEY REQUIREMENTS
Must pass pre-employment examination
Must be proficient in written and spoken English
Designated and-or Random Drug Testing required
Background and-or Security Investigation required
U.S. Citizenship
DUTIES:
The Behavioral Health Care Line (BHCL) at the Raymond G. Murphy VA Health Care System is seeking a Medical Support Assistant (MSA) for the new 10 bed Geriatric Psychiatry Inpatient Unit. The MSA is responsible for performing a variety of administrative and clerical duties and is the liaison between the nursing staff in their area and customers both internal and external to the medical center. The MSA must be proficient in providing excellent c! ustomer service; serving as the receptionist for the nursing station with the ability to determine the nature of calls and answering questions of visitors to the ward; and responding appropriately and assuring that all messages are communicated in a timely manner. He/she must handle all patient information in accordance with provisions of the Privacy Act; process all patient information ( admissions, transfers, discharges, appointments) accurately and in a timely manner in Vista and CPRS; verify orders and notify nursing staff of STAT and other emergency orders; coordinate release of information; arrange and coordinates inpatient appointments for timeliness and to avoid conflicts with patient treatment; retrieve documents in Vista Imaging; maintain office supplies; complete work orders; anda communicate with housekeeping and nursing staff on beds and areas of the unit that need cleaning or repair. The MSA must be able to effectively perform MSA duties in the event of comput! er downtime and be able to function in whatever capacity is needed duri! ng an emergency i.e. handling phonecalls or directing traffic. He/she will typically have contact with patients ages 60 and on up into the geriatric years. The MSA will report directly to the Nurse Manager of the Geriatric Psychiatry Inpatient Unit.
Work Schedule:
8:00 am to 4:30 pm
Position Description Title/PD#:
Medical Support Assistant / Functional Statement
Fair Labor Standards Act:
Exempt
Bargaining Unit Status Code:
1272
Background Information:
NACI
This is NOT a Supervisory Position
QUALIFICATIONS REQUIRED:
BASIC REQUIREMENTS:
Citizenship:
Citizen of the United States.
Certification:
NONE
Physical Standards/Requirements :
This position requires walking, standing, stooping, lifting, bending, pushing, turning, and at times carry heavy loads. The work may require regular and recurr! ing ability to to physically control or defend against emotionally ill patients. Must be able to utilize good body mechanics, and have stamina to withstand stress.
English Language Proficiency
: Must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j.
Experience/Education GS-3 (Entry Level):
Education:
One year of education above high school
Experience:
Six months clerical or office work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position.
Experience/Education Combination:
Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
Experience/Education GS-4:
Education:
Two years of education above high school
Experience:
! One year of clerical or office work that indicates the ability to acqui! re the particular knowledge and skills needed to perform the duties of the position.
Applicants are expected to possess the knowledge, skills, and abilities identified below and may be expected to respond to questions and/or scenarios for verification of possession:
--Ability to meet, communicate and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to complete job assignments
--Ability to use various types of office automation equipment and software
--Ability to set up, organize, and maintain record systems
Specialized Experience/Education GS-5:
Education:
At least four (4) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.
(TRANSCRIPT REQUIRED).
Specialized Experience:
Applicants are expected to possess the knowledge, skills, and abilities identified below and may be expected to respond to questions and/or scenarios for verification of possession:
--
Ability to operate computerized programs and databases in order to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems and/or reports
Knowledge of basic medical terminology
--Ability to make appointments in a clinical setting
--Ability to work independently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work
--Ability to communicate effectively and professionally with employees at varying grade levels
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUM! PTIONS REGARDING YOUR EXPERIENCE.
Reference: VA Handboo! k 5005, Part II, Appendix G45, dated 6/7/2012, Medical Support Assistant Qualification Standards
PLEASE NOTE:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:
http://www.ed.gov/admins/finaid/accred/index.html
All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Veterans' Preference:
When applying fo! r Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation.
Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application
checklist
or visit
http://www.fedshirevets.gov/job/vetpref/index.aspx
.
HOW YOU WILL BE EVALUATED:
Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect considerat! ion for employment.
BENEFITS:
Working for the Depar! tment of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at
http://www.va.gov/JOBS/Job_Benefits/benefits.asp
.
Receiving Service Credit for Earning Annual (Vacation) Leave:
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.
OTHER INFORMATION:
This pos! ition is in the Excepted Service and does not confer competitive status.
- .
If you were eligible to this career, please email us your resume, with salary requirements and a resume to Department of Veterans Affairs.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Fri, 21 Jun 2013 11:58:35 GMT